Ace4 Terms and Conditions – Learn More

Ace4 is a trusted, legally operated online gaming platform in Bangladesh. By using the ace4 website or mobile app, you are considered to have automatically agreed to all of the Terms & Conditions below. It is therefore important to read them in full before accessing ace4 for the first time.

Ace4's Terms and Conditions may be updated from time to time. Members will be notified of any changes via email or platform notifications. Continued use of ace4 after any changes constitutes acceptance of the updated terms.

These Terms & Conditions form a legal agreement between ace4 and all its members. ace4's services are approved for personal and recreational use only. Using ace4 for commercial purposes or on behalf of a third party is strictly prohibited.

To create an account on ace4, the following conditions must be met:

• You must be at least 18 Years years of age. Registration by minors is strictly prohibited.
• Each individual is only allowed One account can be created. If multiple accounts are found, all accounts will be terminated.
• All information provided at registration must be truthful, complete, and up to date.
• You must use your own identity and payment methods. Using another person's identity is strictly prohibited.
• Ace4 may request identity verification (KYC) at any time. You will be required to submit a copy of your national ID or passport.

During registration, you will need to create a strong password and keep it completely confidential. You are solely responsible for the security of your account. ace4 will never ask members for their password.

Ace4 reserves the right to reject any registration application, particularly if the information provided appears to be false or incomplete.

All financial transactions on ace4 are secure and fast. In addition to popular Bangladeshi payment methods bKash and Nagad, bank transfers are also supported.

Deposit Rules:

• The minimum deposit amount will be listed on ace4's promotions page.
• Deposits are typically credited to your account within 2–5 minutes.
• Only payment accounts registered in your own name may be used.
• Depositing from a third-party payment account is strictly prohibited.
• Ace4 reserves the right to investigate any suspicious deposits.

Withdrawal Terms:

• KYC verification must be completed before withdrawals can be processed.
• Withdrawals are typically processed within 15–30 minutes.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Withdrawals cannot be made directly from bonus balance; funds become withdrawable only after wagering requirements are met.
• Any withdrawal suspected of involving money laundering may be suspended.

Ace4 regularly offers a variety of bonuses and promotions to its members. However, each bonus comes with its own specific terms and conditions that must be followed.

• Welcome Bonus: New members are eligible for a welcome bonus on their first deposit. A minimum deposit amount is required to qualify.
• Wagering Requirements: Each bonus comes with a wagering multiplier (e.g., 30x). The bonus balance can only be withdrawn after placing bets totaling the bonus amount multiplied by that figure.
• Validity Period: Every bonus has an expiry date. If wagering requirements are not met within the specified timeframe, the bonus will be forfeited.
• Game Restrictions: Some bonuses are only valid for use on specific games. The eligible games will be listed in the bonus terms and conditions.
• One bonus per person: Each promotional offer may only be used once per person. Multiple members of the same household cannot claim the same bonus.
• Bonus Abuse: If ace4 determines that a member is abusing the bonus system, the bonus may be cancelled and the account may be closed.

Ace4 reserves the right to modify or cancel any bonus or promotion at any time. Visit ace4's latest promotions page to stay up to date.

All games on ace4 are operated in accordance with international standards. ace4 upholds a set of important rules to ensure a fair and transparent gaming experience:

• All game outcomes on ace4 are RNG (Random Number Generator) Determined by technology, ensuring complete impartiality.
• For Sports Betting, ace4 reserves the right to adjust odds, particularly before the outcome of an event is announced.
• If a win is incorrectly awarded due to a technical error, ace4 reserves the right to reclaim that amount.
• In the event of a disconnection during a live game, ace4 will act in accordance with its policy. Where possible, the bet amount will be refunded.
• For any technical issues, please contact ace4's customer support.

Ace4 ensures that every game offers an equal opportunity for all members. If any manipulation is found, ace4 will launch an immediate investigation and take the necessary action.

The following activities are strictly prohibited on ace4. Violating these rules will result in permanent account closure and forfeiture of all balances:

• Creating multiple accounts or using another person's account.
• Registering with a false identity or fraudulent information.
• Abusing the bonus system or engaging in bonus arbitrage.
• Attempting to access ace4's systems through hacking, viruses, or malware.
• Using ace4 for money laundering or any illegal financial activity.
• Harassing or behaving inappropriately toward other members.
• Providing false information in any communication with ace4.
• Playing games using automated bots or software.

Ace4 reserves the right to suspend or permanently close any member's account under the following circumstances:

• Violating the Terms & Conditions.
• If KYC verification fails or false information is provided.
• If suspicious financial activity is detected.
• If the account has been inactive for an extended period (in accordance with the inactive account policy).
• When a member submits a request to close their own account.

To voluntarily close your account, contact ace4 customer support. All valid balances should be withdrawn before closure. ace4 is not obligated to return balances from accounts closed due to rule violations.

Ace4 firmly believes that gaming is a form of entertainment — not a source of income. Responsible gaming is a core part of ace4's Terms and Conditions, and all members are encouraged to play responsibly.

• Deposit Limit: Members can set daily, weekly, or monthly deposit limits for themselves.
• Loss Limit: You can set a cap on how much you are willing to lose within a given period.
• Self-Exclusion: If needed, members may request a temporary account suspension for a short-term or extended break.
• Reality Check: ace4 provides reminder notifications when you've been playing for an extended period.

If you feel that gaming is affecting your daily life, visit ace4's Responsible Gaming page or contact support directly. ace4 is always here to help.

Ace4 places the highest priority on protecting its members' personal data. All information provided at registration is stored with complete confidentiality.

• Ace4 never sells members' personal information to third parties.
• Information may be shared with relevant authorities where required by law.
• Ace4 servers are secured with SSL encryption technology.
• Members can update their personal information at any time.

Read ace4's Privacy Policy for more details.

Ace4 reserves the right to modify these Terms and Conditions, in part or in full, at any time. Members will be notified via email or platform notifications. Continued use of ace4 following any changes will be considered acceptance of the updated terms.

For any questions or complaints regarding the Terms & Conditions, please contact the ace4 support team:

• Email: support@ace4.bet
• Live Chat: Available 24/7 on the ace4 platform